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Privacy Policy

Last updated: April 2026

PhysiqueCoach ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered fitness coaching platform ("the Service"). Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you create an account and use the Service. This includes:

Account Information

Email address, display name, and authentication credentials required to create and maintain your account.

Profile & Fitness Data

Age, gender, height, weight, body measurements, fitness goals, training experience level, dietary preferences, and any health conditions or limitations you choose to disclose during onboarding or coaching conversations.

Progress Data

Body weight logs, body measurements, progress photos you upload, daily check-in responses, workout logs, nutrition data, sleep and recovery metrics, and other fitness tracking information.

Coaching Conversations

Messages you send to and receive from the AI coaching system, including questions, feedback, and any personal information shared during coaching interactions.

Usage & Technical Data

Device type, browser type, IP address, pages visited, features used, timestamps of activity, and error logs collected automatically to maintain and improve the Service.

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalize, and improve the AI coaching experience based on your goals, preferences, and progress.
  • Generate tailored training, nutrition, and recovery recommendations through our AI coaching system.
  • Track and visualize your fitness progress over time, including body composition trends and performance metrics.
  • Authenticate your identity and maintain the security of your account.
  • Send you transactional communications such as email confirmations, security alerts, and account notifications.
  • Diagnose and fix technical issues, monitor Service performance, and prevent fraud or abuse.
  • Analyze aggregated, de-identified usage patterns to improve the Service, coaching quality, and user experience.
  • Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information to third parties. We do not use your data for targeted advertising.

3. Health Data Protection

We recognize that fitness and body composition data is sensitive personal information. We apply enhanced protections to all health-related data you provide, including body measurements, weight, progress photos, health conditions, and fitness metrics.

All health data is encrypted in transit using TLS 1.2 or higher and encrypted at rest using AES-256 encryption. Access to health data is strictly limited to the automated systems required to deliver the coaching service. Human access to individual health data is restricted to cases where it is necessary to resolve a support request you have initiated, and only with your explicit consent.

Progress photos are stored in secure, access-controlled storage and are never shared with third parties, used for marketing purposes, or made publicly accessible. You may delete your progress photos at any time through the Service.

4. AI Coaching & Your Data

PhysiqueCoach uses the Anthropic API to power its AI coaching features. When you interact with the coaching system, relevant context from your profile and conversation history is sent to Anthropic's API to generate coaching responses.

Anthropic does not use your data to train its AI models. Under our data processing agreement with Anthropic, your conversations and personal data sent through the API are not retained by Anthropic for model training or improvement purposes. API inputs and outputs may be temporarily cached by Anthropic for up to 30 days solely for abuse prevention and trust and safety monitoring, after which they are deleted.

We carefully limit the personal information included in API requests to only what is necessary for generating relevant coaching advice. We do not send your email address, full name, or account credentials to any third-party AI provider.

5. Data Retention

We retain your personal data only for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we initiate a data deletion process. Your personal data, including profile information, fitness data, progress photos, coaching conversations, and check-in history, will be permanently deleted within 30 days of your deletion request. During this period, your account is deactivated and your data is inaccessible.

Certain data may be retained beyond the 30-day period where required by law, such as records needed for tax, legal, or regulatory compliance. Aggregated, anonymized data that cannot be used to identify you may be retained indefinitely for analytical purposes.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data under applicable privacy laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other data protection legislation. These rights may include:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal data.
  • Right to Deletion: Request deletion of your personal data, subject to certain legal exceptions.
  • Right to Data Portability: Request a machine-readable copy of your data for transfer to another service.
  • Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
  • Right to Object: Object to processing of your personal data for certain purposes.

You can exercise your data access and deletion rights directly through the Settings page in the Service. For all other requests, please contact us at the email address listed below. We will respond to your request within 30 days as required by applicable law.

7. Cookies & Tracking

PhysiqueCoach uses only essential cookies that are strictly necessary for the operation of the Service. These cookies are required for authentication, session management, and security purposes. We do not use advertising cookies, tracking pixels, or third-party analytics cookies.

The essential cookies we use include:

  • Authentication cookies: Used to keep you signed in and verify your identity across pages and sessions.
  • Security cookies: Used to prevent cross-site request forgery and other security threats.
  • Preference cookies: Used to remember your display settings and user interface preferences.

Because we only use essential cookies, no cookie consent banner is required under most privacy regulations. You can configure your browser to block cookies, but doing so may prevent you from using the Service.

8. Children's Privacy

PhysiqueCoach is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are under 16 years of age, you must not create an account or use the Service.

If we become aware that we have collected personal information from a child under the age of 16 without verification of parental consent, we will take immediate steps to delete that information from our servers. If you believe we may have collected information from a child under 16, please contact us immediately at the email address below so we can take appropriate action.

9. Contact

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is being handled, please contact us at:

PhysiqueCoach Privacy

privacy@physiquecoach.app

We aim to respond to all privacy-related inquiries within 30 days.